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Refund & Cancellation Policy

Last Updated: August 23, 2026

This Refund & Cancellation Policy applies to paid advertisements, featured listings, promoted ads, boosts, subscriptions, packages, and other paid promotional services purchased through RightIndia Ads, operated by RightIndia.com (“RightIndia,” “we,” “our,” or “us”).

1. Free Advertisements

No refund applies to advertisements or listings posted free of charge.

RightIndia reserves the right to modify, reject, suspend, or remove any advertisement that violates our Terms & Conditions, posting rules, prohibited-items policy, or applicable law.

2. Paid Advertisements and Promotions

Payments made for paid advertisements, featured listings, highlighted listings, boosts, urgent ads, premium placement, or other promotional services are generally non-refundable once the service has been activated or the advertisement has been promoted.

Users should carefully review the advertisement, selected package, price, duration, category, and location before completing payment.

3. When a Refund May Be Provided

A refund may be considered when:

  • A user was charged more than once for the same transaction due to a technical error.

  • Payment was successfully processed but the purchased advertising service was not activated.

  • A technical problem caused by RightIndia prevented the paid service from being provided.

  • RightIndia cancels a paid service before it has been provided.

  • A refund is otherwise required under applicable law.

RightIndia may request transaction details, screenshots, payment references, or other information necessary to investigate a refund request.

4. Non-Refundable Situations

Refunds will generally not be provided when:

  • The user changes their mind after purchasing or activating an advertisement or promotion.

  • The advertised item, property, vehicle, service, or other offering is sold or becomes unavailable before the advertisement expires.

  • The user deletes or deactivates an advertisement before its expiration date.

  • The user selects the wrong category, city, location, package, duration, or other advertising option.

  • An advertisement receives fewer views, inquiries, leads, messages, calls, or sales than expected.

  • A user purchases another advertisement or promotion by mistake after the service has already been activated.

  • An advertisement is rejected, suspended, or removed because it violates RightIndia policies, applicable law, intellectual-property rights, or prohibited-content rules.

  • A user's account is suspended or terminated because of fraud, abuse, policy violations, or unlawful activity.

Purchasing a paid advertisement or promotion improves visibility but does not guarantee views, inquiries, leads, responses, sales, rentals, employment, transactions, or any other particular result.

5. Advertisement Cancellation

Users may delete or deactivate their advertisements at any time through their account where this functionality is available.

Deleting, cancelling, or deactivating an advertisement does not automatically entitle the user to a refund for unused advertising time, promotional placement, or package benefits.

6. Subscription and Advertising Packages

If RightIndia offers recurring subscriptions, users may cancel future renewals through the available account or subscription settings.

Cancellation prevents future renewal charges but does not normally provide a refund for the current subscription period that has already started.

Unused advertisements, credits, boosts, or promotional benefits included with a package are not redeemable for cash unless otherwise expressly stated by RightIndia or required by law.

7. Duplicate or Incorrect Charges

If you believe you were charged more than once for the same purchase or were charged incorrectly, contact RightIndia Support as soon as possible.

After verification, eligible duplicate or incorrect charges will be refunded to the original payment method whenever reasonably possible.

8. Refund Processing

Approved refunds will normally be issued to the original payment method.

After RightIndia processes a refund, the time required for the amount to appear in the user's account may depend on the bank, card issuer, UPI provider, payment gateway, or other payment provider.

RightIndia is not responsible for processing delays caused by banks or third-party payment providers.

9. Transactions Between Buyers and Sellers

RightIndia Ads is a platform that allows users to publish advertisements and connect with other users.

Unless expressly stated otherwise for a particular service, RightIndia is not the buyer or seller of items advertised by users and does not take responsibility for private payments or transactions made directly between buyers and sellers.

Refunds, returns, warranties, deposits, cancellations, delivery disputes, and other issues relating to transactions directly between buyers and sellers must generally be resolved between those parties.

Users should verify the item, seller, buyer, service, documentation, and transaction details before making or accepting payment.

10. Chargebacks and Payment Disputes

Users should contact RightIndia Support before initiating a chargeback or payment dispute so that we have an opportunity to investigate and resolve legitimate billing issues.

Fraudulent or abusive chargebacks may result in restriction or suspension of the user's account, subject to applicable law.

11. Policy Abuse

RightIndia reserves the right to reject refund requests involving suspected fraud, abuse, manipulation, repeated misuse of promotional services, or violations of RightIndia policies, except where a refund is required by applicable law.

12. Changes to This Policy

RightIndia may update this Refund & Cancellation Policy from time to time. Changes will become effective when the updated policy is posted on the RightIndia platform, unless otherwise required by applicable law.

13. Contact Us

For questions or refund requests, contact:

RightIndia Ads / RightIndia.com
Email: support@rightindia.com
Website: RightIndia.com

When contacting us about a payment, please provide your registered email address or phone number, advertisement ID, transaction/reference number, payment date, amount paid, and a brief description of the issue.